We Make it Easy to Get Approved

Since 1958, Auto City has endeavored to make great customer service the cornerstone of our business. We take the time to know our customers, discuss their needs and do everything we can to help.

Welcome To Customer Care Portal (1)

Since 1958, Auto City has endeavored to make great customer service the cornerstone of our business. We take the time to know our customers, discuss their needs and do everything we can to help.

Apply

Account Support

Fill in the blanks to begin LIVE CHAT with an account manager to assist with questions about:

• Your Installment Account
• Making a payment
• Payment arrangements
• Insurance

Monday thru Saturday
9am to 6pm

Servicevehicle

Vehicle Service

Use this form to:

• Request a service appointment
• Check the status of a repair
• Schedule Routine Maintenance
• Request Tow (Non-emergency)
• Contract Service Representative

Warrantyinfo

Customer Support

PLEASE READ FIRST:

Use this form to OPEN A SUPPORT TICKET to find a resolution to an issue or issues you are experiencing. It is recommended you first contact the Manager for the Department involved or your account manager if it is related to accessing your account.

ALL CORRESPONDENCE IN WRITING

The Support Department conducts all business and correspondence in writing via email. This is to ensure that there is no miscommunication, and so that information can be more easily shared within the company and with those who may assist in finding a suitable resolution.

Ourguarantee

Our Guarantee

  • 24 mth, 24,000 mile ltd warranty
  • 3-Day money back guarantee
  • Excellent customer service
  • A+ Rating from BBB
  • Serving Dallas since 1958
Sign And Drive

In-House Financing

  • In-house financing - no banks
  • Approvals as fast as 5-mins
  • Credit score is not important
  • Applying won't hurt your score
  • No driver's license required
Apply

About Us

  • Driving Dallas Since 1958
  • Late model / low mileage vehicles
  • Large selection of luxury vehicles
  • Putting our customers first
  • Serving our communities